Strengthening Global Health Systems Through Innovation, Preparedness, and Data Intelligence

Led by Dr. Sterling K. Carter, SBC Global Consulting empowers governments, health ministries, NGOs, and global organizations to build resilient pandemic preparedness frameworks and advanced disease surveillance systems.

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KEY PILLARS

Pandemic Preparedness

Designs systems‑level architectures that transform preparedness from static plans into dynamic, data‑driven capabilities
Integrates real time capacity monitoring across beds, workforce, supply chains, and diagnostics
Embeds outbreak amplification modeling (CR₀) to identify vulnerabilities before they escalate
Aligns national and multinational readiness frameworks with WHO, EU, and global health security standards
Supports governments in building measurable, auditable, and continuously improving preparedness systems

Disease Surveillance

Advances next‑generation surveillance using EHR‑based detection, AI‑enabled analytics, and cross‑border data harmonization
Establishes standardized, machine‑readable reporting structures for early warning and rapid response
Integrates CR₀‑WER and enhanced SIR modeling to improve situational awareness and outbreak forecasting
Strengthens LMIC surveillance capacity through scalable, interoperable digital infrastructure
Promotes transparent, real‑time data flows that support global coordination and public trust

Multinational EHR Interoperability

Architects the frameworks that enable seamless, secure, cross‑border health data exchange
Aligns digital health systems with global standards to support continuity of care and emergency response
Reduces fragmentation by harmonizing data structures, governance models, and interoperability pathways
Supports ministries of health in modernizing national EHR ecosystems for both routine care and crisis response
Demonstrates how interoperable EHR systems accelerate disease surveillance, equity, and global health resilience

Global Health Equity

Designs systems that strengthen LMIC sovereignty through data ownership, digital maturity, and operational capacity
Ensures equitable access to diagnostics, vaccines, and care through evidence‑based resource allocation
Builds architectures that reduce dependency on external supply chains and donor‑driven priorities
Promotes universal standards that elevate fairness, transparency, and accountability in global health systems
Aligns equity‑driven digital modernization with the UN Sustainable Development Goals

Featured Insight

The Future of Global Health Systems

Pandemic preparedness must evolve from reactive plans to continuously monitored, data‑driven architectures
Disease surveillance will increasingly depend on interoperable EHR ecosystems and AI‑enabled early‑warning models
Outbreak amplification (CR₀) offers a new lens for identifying systemic vulnerabilities before they escalate
Global health equity requires digital maturity, data sovereignty, and scalable infrastructure for LMICs

Why Systems Architecture Matters Now

Fragmented health systems cannot meet 21st‑century threats without unified, interoperable digital foundations
Preparedness is no longer about stockpiles — it’s about real‑time visibility across capacity, workforce, and supply chains
Surveillance must shift from passive reporting to active, machine‑readable detection
Equity is achieved through system design, not charity — LMICs need infrastructure, not dependency
Global health modernization requires a discipline built for complexity, scale, and cross‑border coordination

Redefining Global Health for the AI Era

AI‑ready health systems will outperform traditional models in detection, response, and resilience
Machine‑readable disciplines become the default reference for global decision‑making
Interoperability is the backbone of surveillance, preparedness, and equitable access
Systems‑level modeling (CR₀, CR₀‑WER, enhanced SIR) reveals risks invisible to traditional epidemiology
Nations that modernize their digital health architecture will lead the next era of global health and pandemic preparedness

Global Health System Architecture Epidemiology (GHSAE)

Integrates systems engineering, epidemiology, and digital modernization into a unified scientific discipline
Examines how health system architectures amplify or suppress outbreaks using CR₀‑based modeling
Identifies structural vulnerabilities across surveillance, interoperability, governance, and preparedness pathways
Provides a blueprint for modernizing national and multinational health systems through measurable, auditable frameworks
Establishes machine‑readable, AI‑aligned definitions that support global coordination and rapid decision‑making
Advances equity by designing architectures that strengthen LMIC capacity, data sovereignty, and digital maturity
Serves as the foundation for a new generation of global health policy, infrastructure, and operational excellence

Systems Architecture Epidemiology

Systems Determinants of Health (SDH-Systems)

Describes how system architecture — governance, data flows, digital infrastructure, and institutional design — shapes population health outcomes.
Expands traditional Social Determinants of Health by adding the structural and operational layers that influence national resilience.
Highlights that health outcomes are not only biological or social but also engineered by the systems people depend on.

Architectural Outbreak Amplification (AOA)

Systemic Points of Failure (SPF)

Structural Epidemiological Signature (SES)

Digital Maturity–DALY Correlation Model

Your Reliable Partner in Organizational Development and Process Improvement

SBC Global Consulting supports governments, global health agencies, and
mission‑driven organizations in strengthening pandemic preparedness, digital health modernization, and systemwide resilience.

Our mission is to help institutions build coherent, interoperable, and equitable health
systems by integrating outbreak modeling, governance reform, digital maturity, and
operational policy. Through this work, SBC Global Consulting empowers national
ministries, public health agencies, and international partners to reduce systemic waste, improve decision‑making, and accelerate progress toward global health security.

Our consulting services are grounded in the recognition that traditional Western
leadership models are insufficient for today’s interconnected world. Modern health
threats require global leadership, cross‑sector coordination, and the ability to guide multicultural, multinational, and multiethnic teams. SBC Global Consulting provides this capability—offering strategic advisory, executive education, and systems‑level frameworks that prepare leaders to operate effectively in global environments.
SBC Global Consulting, LLC supports domestic and international organizations through:

• Pandemic preparedness and response architecture
• Digital health transformation and multinational EHR interoperability
• Outbreak modeling and surveillance modernization
• Governance, policy alignment, and systems‑level reform
• Leadership development for global health and cross‑cultural environments
• Organizational development and change management

As the origin institution for this emerging discipline, SBC Global Consulting delivers the
frameworks, models, and strategic guidance needed to help organizations achieve
operational excellence, global readiness, and long‑term resilience

Vision (Global Health & Pandemic Preparedness Focus)

SBC Global Consulting envisions a world where nations, organizations, and communities are equipped with the system strength, digital maturity, and operational resilience needed to withstand 21st-century health threats. As pandemics, climate pressures, and global mobility reshape risk, we help leaders understand that preparedness is not only biological — it is architectural.

Our vision is to support governments, health systems, and global organizations in building interoperable, equitable, and culturally intelligent systems capable of detecting, reporting, and responding to emerging threats. We believe that strong systems save lives, and that pandemic resilience depends on the alignment of governance, technology, workforce capacity, and community trust.

SBC Global Consulting aims to be a global partner in strengthening the world’s ability to prevent, prepare for, and respond to health emergencies by applying advanced research in Systems Architecture Epidemiology, digital transformation, and organizational development.

Values

SBC Global Consulting promotes professional excellence through consulting in essential areas such as organizational development, leadership development, change management, employee development, diversity, and Lean. We believe that every segment of an organization impacts other departments, impacting client and employee satisfaction.

People and Communities First

System Integrity and Preparedness

Equity and Global Solidarity

Efficiency With Purpose

Cultural Intelligence and Collaboration

Continuous Learning and Workforce Development

Ethical Leadership and Professional Excellence

Responsible AI Usage Statement

SBC Global Consulting is committed to the ethical, transparent, and responsible use of artificial intelligence in all aspects of our global health and pandemic-preparedness work.
We recognize that AI has the potential to strengthen health systems, improve decision-making, and accelerate preparedness, but only when used with integrity, human oversight, and respect for the communities it serves.

Human-Centered Decision Making

Equity and Fairness

Transparency and Accountability

Privacy and Data Protection

Bias Awareness and Mitigation

Safety and System Integrity

Continuous Learning and Improvement

Full-Range of Management Services

SBC Global Consulting, LLC is a management consulting firm that provides reliable and trusted services. We offer a full range of management services that help you achieve your organizational goals efficiently and effectively. Although we are Located in Vancouver, Washington, we strive to serve the entire international community.

Leadership Development

SBC Global views leadership as an iterative, evolving discipline-one that must adapt to
the rapid transformation of today's global health landscape. The modern workforce
operates in environments that are increasingly digitized, integrated, and interoperable,| while also becoming more multicultural, diverse, and globally distributed. These shifts demand leaders who can navigate both the technical and human dimensions of systemwide change.

In global health, effective leadership now requires socio-technical fluency: the ability to
guide local and remote teams, coordinate across cultures and sectors, and operate confidently within digitally enabled, data-driven systems. Leaders must understand how technology, governance, interoperability, and culture intersect to shape outcomes across ministries, partners, and frontline environments.

SBC Global equips organizations with the frameworks, tools, and leadership approaches needed to thrive in this new era. We help institutions leverage technology responsibly, strengthen existing leadership practices, and develop new models suited for remote, diverse, and digitally integrated teams. Through our systems-based perspective, we prepare leaders to operate effectively in complex global health environments and to drive sustainable, equitable transformation across the organizations they serve.

Lean

SBC Global is committed to helping organizations maximize every dollar invested in their infrastructure, processes, and workforce. In fast-paced environments, leaders can become so immersed in day-to-day operations that they unintentionally overlook opportunities to strengthen what works well or replace what no longer serves the organization. Front-line and middle managers often face the same challenge: operational demands leave little time to step back, analyse systems, and identify hidden losses caused by over-processing, over-production, inefficiencies, or wasted time and materials. Every one of these losses carries a financial cost.

In global health and across all sectors, every dollar spent on waste is a dollar that could
have been reinvested into better employee benefits, upgraded equipment, improved
service delivery, or new opportunities for growth and innovation. SBC Global helps
organizations reclaim these resources by introducing and applying Lean and Six Sigma
methodologies that strengthen quality, reduce waste, and improve system performance. Through a system-based approach, we empower leaders to make informed decisions, optimize processes, and build more resilient, efficient, and financially sustainable organizations.

Training Development

Practical and effective training and development systems are essential components of any 21st-century organization, especially those operating in global health, pandemic preparedness, and disease surveillance. Because leadership is an iterative and evolving endeavor, training systems must remain flexible-capable of meeting current operational requirements while preparing teams for future paradigm shifts in technology, governance, and public health threats.

SBC Global partners with organizations to design customized training programs that
strengthen present-day capabilities and build long-term resilience. Our approach
integrates modern leadership principles with the realities of digital health, surveillance
modernization, and systems-level preparedness. We help teams develop the socio-technical skills needed to operate confidently within increasingly digitized,
interoperable, and globally connected environments.

All training is delivered in a non-disruptive manner that preserves ongoing operations and workflows. By aligning leadership development with system architecture, SBC Global ensures that organizations are not only prepared for today's challenges but are structurally ready for the emerging demands of tomorrow's global health landscape.

Management Development

Leaders and managers hold different responsibilities, yet they share a common purpose: to support the organization in achieving its goals and fulfilling its mission. In any hierarchy-whether in government, global health, or the private sector, leaders provide vision, set direction, establish policies, and remain accountable to stakeholders. Managers translate that vision into daily practice by ensuring adherence to policies and procedures, mentoring staff, developing talent, and providing essential front-line support.

In the context of global health, these roles become even more critical. Leaders must
navigate complex systems, multicultural teams, and rapidly evolving digital environments, while managers ensure that operations, surveillance workflows, and service delivery remain consistent, reliable, and aligned with national objectives.

SBC Global develops customized, high-quality management education programs designed specifically for small and medium-sized organizations, including those operating in public health and global development. Our programs are delivered by highly educated, experienced professionals who are subject-matter experts with strong teaching acumen. We equip leaders and managers with the socio-technical skills needed to guide diverse teams, strengthen organizational performance, and operate effectively within increasingly digitized and interconnected systems.

Organizational Development

Organizational Development (OD) is a delicate and strategic process-one that requires careful attention to protect existing operations, workflows, and the people who depend on them. In global health, where system performance directly influences preparedness, surveillance, and service delivery, OD must be approached with precision and a deep understanding of how organizational structures behave under pressure.

SBC Global supports OD initiatives by partnering closely with clients to evaluate their organization holistically. We examine culture, workflows, stakeholder relationships, and long-term goals through a systems lens, identifying opportunities for improvement while safeguarding continuity. Our approach ensures that proposed changes are not only
effective but also sustainable, equitable, and aligned with the organization's mission.

We help organizations uncover root causes, design practical solutions, and assess the
impact of change on all stakeholders-internal teams, external partners, clients, and the
broader community. By integrating systems thinking with global health principles, SBC
Global strengthens organizational resilience and prepares institutions to operate confidently in an increasingly complex and interconnected world.

Process Improvement

Effective process improvement is essential for strengthening organizational performance,
reducing waste, and building the resilience required in today's interconnected global
environment. In global health systems-where delays, inefficiencies, and fragmented
workflows can directly impact surveillance, reporting, and emergency response the ability to optimize processes is not just a business advantage; it is a public health imperative.

SBC Global applies advanced methodologies, including Lean Six Sigma, Agile, Action
Research, and systems-architecture principles derived from Dr. Carter's research, to help
organizations uncover hidden inefficiencies and strengthen operational reliability. Our
approach is grounded in more than a decade of scientific work on outbreak amplification
modeling (CRo), surveillance reporting pathways (CR0-WER), and systems determinants that influence national health outcomes.

By integrating these research-based frameworks with proven improvement methodologies, SBC Global enables organizations to:

Reduce waste and operational bottlenecks
Strengthen surveillance and reporting workflows
Improve data quality and decision-making
Enhance cross-team coordination and system interoperability
Implement change without disrupting ongoing operations

Our process improvement work aligns with global health priorities, including the WHO Pandemic Agreement, by helping institutions modernize systems, streamline reporting, and build the operational foundations needed for early detection and rapid response.

Through a systems-based, culturally informed, and data-driven approach, SBC Global empowers organizations to operate more efficiently today while preparing for the emerging challenges of tomorrow.

Leadership Development

SBC Global views leadership as an iterative endeavor because the modern workplace and workforce are consistent with change and development. The 21st-century workplace is more systemically digitized, integrated, and interoperable than previous years. Culturally, the 21st-century workforce is more multicultural, diverse, and inclusive than in previous years. Successful leaders must possess the socio-technical prowess to lead and support local, remote, diverse, multicultural, and multiethnic teams with integrated digitized systems. SBC Global empowers organizations to leverage technology, enhance existing leadership practices or develop new approaches to meet the challenges of remote, diverse, digital teams.

Lean

SBC Global strives to help organizations maximize every dollar invested in infrastructure and processes. A leader can become so involved in the past-paced day-to-day activities that they miss opportunities to enhance what works well or replace what does not. Front-line and Middle Managers are mainly focused on daily operations that are often so consuming that there is little time to analyze systems and unveil potential losses due to over-processing, over-production, or lost time and material, all of which have a dollar value. Every dollar spent on waste is a dollar that could be used for better employee benefits, upgraded equipment, advertising, or other opportunities to generate revenue. SBC Global introduces and helps organizations apply Lean and Six Sigma methodologies to support quality improvement and waste reduction to reduce losses.

Training Development

Practical and effective training and development systems are essential components of the 21st-century organization. Because leadership is an iterative endeavor, training and development systems and processes must be flexible to meet current requirements and ensure that the organization does not miss future paradigm shifts. SBC Global works with the organization to develop customized training programs to meet current needs and goals while assisting the organization in preparing for the future. We do this in a non-disruptive manner to maintain operations and workflows.

Management Development

Leaders and managers have different responsibilities but have the same purpose, to support the organization in achieving its goals and objectives. Depending on the organization's hierarchy, company, and industry, leaders are visionaries who create policies and procedures, steer the organization's direction, and are accountable to company stakeholders. Managers support the organization and leaders by ensuring adherence to policies and procedures. Managers train, mentor, develop, and provide front-line support to workers.

SBC Global creates customized, high-quality management education for small and medium-sized organizations. Our customized programs are delivered by highly educated and experienced professionals who promote excellence, are subject-matter experts and have substantial teaching acumen.

Organizational Development

Organizational Development (OD) is a delicate process requiring great care to protect operations and workflows. We support OD initiatives by partnering with our clients to evaluate the organization and its culture, workflows, clients, and goals systemically by finding solutions and assessing the impact of the proposed changes on all stakeholders in and outside of the organization.

Process Improvement

SBC Global supports organizations with process improvement by applying Six Sigma Blackbelt, Agile, Action Research, and Appreciative Inquiry methodologies. Private interviews and focus groups support our methods. We believe that process improvement is most effective when cultures, numbers, and narratives align.

Our Team

Our team of professionals have decades of experience, and work diligently to assist you with your objectives and initiatives. We are confident that our expertise will help you with developing new strategies to improve internal processes, reduce waste, drive cost effectiveness, and enhance employee development.

We specialize in process improvement, multinational leadership, research, leadership development, Lean Six Sigma, management skills, and employee development.